Change requires more than announcing a new direction. People need to understand the reason for the change, their role in it, and what they can expect along the way.
Define a clear outcome. Explain the tradeoffs. Invite feedback from the people closest to the work. Give managers practical guidance for answering questions and resolving uncertainty.
Review progress regularly and adjust when evidence demands it. Leadership makes change a discipline by combining clarity with sustained attention.
Keep expanding your perspective.
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